1. Introduction

Welcome to Cortado Pro ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information: name, email address, phone number, company name
Payment information: billing address, payment method details (processed securely via Stripe)
Business information: event details, customer contacts, invoices, and quotes
Communication data: emails, messages, and support requests
Usage data: how you interact with our services, features used, and preferences

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send administrative information, updates, and security alerts
Respond to your comments, questions, and customer service requests
Personalize and improve your experience
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

With service providers who perform services on our behalf (hosting, payment processing, analytics)
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets
With your consent or at your direction

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication requirements
Secure data centers with physical security measures
Employee training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict processing of your information
Data portability (receive your data in a structured format)
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@cortado.pro.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

Key third-party services we use include:

Stripe for payment processing
Supabase for authentication
Google Cloud for hosting and storage
Resend for transactional emails

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws different from your country. We take appropriate safeguards to ensure your personal information remains protected in accordance with this privacy policy.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@cortado.pro
Address: Denver, Colorado, USA